Koala Blog

What Is the Importance of Collecting Feedback?

Imagine a software company that spends months building a highly anticipated feature, only to launch it and watch users ignore it—or worse, leave in frustration. What went wrong? Too often, teams make...

July 2, 2025

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Customer Feedback Portal: What to Look For & How to Set Up

Product teams know the drill: feedback pours in from every direction—emails, Slack threads, support tickets, and social media DMs. The result? Important ideas slip through the cracks, users feel unhea...

July 1, 2025

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What Is a Feedback Tool? Types, Benefits & How to Choose

Every product, service, or team depends on one thing for continuous improvement: understanding what users and stakeholders actually think. Yet collecting feedback is just the beginning—the real challe...

June 30, 2025

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Product Strategy Template: Free PPT, Word & Excel Examples

Every successful product starts with a clear sense of direction. But turning that direction into a strategy that aligns teams, guides priorities, and adapts as you grow? That’s where many ambitious id...

June 29, 2025

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Top 10 Prioritization Software Tools for Product Managers

Product managers are constantly faced with a flood of feedback, competing feature requests, and the pressure to deliver a clear product vision. Yet, without a centralized way to capture, prioritize, a...

June 28, 2025

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Feedback Management Software: 10 Best Platforms Compared

A single insight from a user can spark the next breakthrough feature—or reveal a fix that transforms your product experience. That’s why leading teams treat feedback not as noise, but as a strategic a...

June 27, 2025

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User Engagement: What It Is And How To Measure & Improve

A product can have all the right features and sleek design, but if users aren’t truly connecting with it, growth stalls and churn creeps in. Consider this: most SaaS products lose over half of new sig...

June 26, 2025

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10 Product Discovery Methods Every SaaS Team Should Master

Launching new features should feel like a win for any SaaS team—but too often, ambitious product roadmaps lead straight to wasted development cycles and lackluster adoption. Countless hours and dollar...

June 25, 2025

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10 Best Product Feedback Platforms To Capture User Insights

Every product team faces the same core challenge: understanding what users truly want, and then delivering it—faster than the competition. User feedback isn’t just a helpful resource; it’s the compass...

June 24, 2025

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11 Product Discovery Tools You Need to Know in 2025

Every product team aspires to build solutions users actually want—yet, too often, the path from idea to impact is cluttered with guesswork, scattered feedback, and shifting priorities. In 2025, the di...

June 23, 2025

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