Koala Blog

Get tips and learn about product management, user feedback, and more from our blog.

How to Choose the Right Product Value Metrics That Drive ROI
How to Choose the Right Product Value Metrics That Drive ROI
You build features users request. You ship updates regularly. Yet revenue stays flat and churn keeps climbing. The disconnect happens because most teams measure the wrong things. They track feature ad...
January 11, 2026
Read more
Product Strategy Software: 12 Top Tools for 2026, Compared
Product Strategy Software: 12 Top Tools for 2026, Compared
You need a way to align your team on product priorities, gather feedback from users, and communicate what you're building next. Spreadsheets break down when feedback piles up. Email threads lose conte...
January 10, 2026
Read more
Product Strategy Objectives: Examples, KPIs, How to Set
Product Strategy Objectives: Examples, KPIs, How to Set
Product strategy objectives are specific, measurable goals that define what your product needs to achieve within a set timeframe. They turn your big picture vision into concrete targets you can track...
January 9, 2026
Read more
Customer Feedback Analysis Methods: Practical Steps & Tools
You collect user feedback through surveys, support tickets, and feature requests. Then you hit a wall. The responses pile up, but you have no clear way to turn them into product decisions. You know th...
January 8, 2026
Read more
A Simple Guide: What Is Feedback Analysis, Methods & Tools
You collect feedback from users through surveys, support tickets, feature requests, and social media. The data piles up. You know it holds valuable insights about what users want, what frustrates them...
January 7, 2026
Read more
What Is Customer Feedback? Definition, Types, Examples, Tips
Customer feedback is information your users share about their experience with your product or service. It includes their opinions on features, suggestions for improvements, complaints about problems,...
January 6, 2026
Read more
Agile Roadmap Software: 14 Best Tools for 2026 (Pricing)
You need a way to visualize your product strategy, prioritize features based on actual user feedback, and keep stakeholders aligned on what you're building next. Spreadsheets fall apart when your back...
January 5, 2026
Read more
12 Best Customer Loyalty Software for 2026: Pricing, Reviews
Keeping customers coming back costs less than acquiring new ones. You already know this. But building a loyalty program that actually works requires the right software. With dozens of platforms claimi...
January 4, 2026
Read more
Benefits of Customer Success: How It Drives ROI and Growth
Customer success means helping your customers achieve their goals with your product or service. It goes beyond fixing problems when they arise. Your customer success team proactively guides users to e...
January 3, 2026
Read more
10 Benefits of Customer Loyalty for Growth & Profitability
You know acquiring new customers costs five to seven times more than keeping existing ones. Yet many businesses still pour most of their budget into acquisition while watching loyal customers slip awa...
January 2, 2026
Read more
Page 1 of 25
Koala Feedback mascot with glasses

Collect valuable feedback from your users

Start today and have your feedback portal up and running in minutes.