Capture User Feedback

Centralize, prioritize, and act on user feedback to build products your customers truly love.

Feedback portal
Collect feedback in one place
Collect

Collect feedback in one place

Stop juggling feedback from emails, chats, and spreadsheets. Give your users one simple place to submit feature requests, bug reports, and ideas. KoalaFeedback automatically helps deduplicate submissions.

Voting and comments
Prioritize

Voting and comments

Let your users tell you what matters most. Upvoting helps surface popular requests, while comments provide valuable context and foster discussion around ideas.

Your own feedback portal

Create a seamless, branded experience for your users to engage with your feedback process.

Branding

Customize the look and feel of your feedback portal to match your brand.

Custom domain

Use your own subdomain for your feedback portal.

Single Sign-On (SSO)

Make it easy for your users to log in to your feedback portal with SSO.

Community

Build a community around your product with discussions and comments.

Boards
Organize

Boards

Group feedback into logical categories or product areas using boards. Keep your feedback manageable and easy to navigate for both your team and your users.

Roadmap
Transparency

Roadmap

Build trust and keep users engaged by sharing what you're working on and what's coming next. A public roadmap closes the feedback loop effectively.

Koala Feedback mascot with glasses

Collect valuable feedback from your users

Start today and have your feedback portal up and running in minutes.