Koala Blog

Product Led Growth Definition: What It Is & Why It Matters

Product-led growth (PLG) is a go-to-market strategy where the product itself drives customer acquisition, activation, expansion, and retention. As SaaS buyers increasingly sign up, explore, and pay on...

August 20, 2025

Read more

13 Best Feature Request Software Tools to Capture Feedback

Product-led teams live or die by how quickly they turn real user pain into shipped features. That’s impossible when feedback is scattered across emails and chat threads. The 13 feature request softwar...

August 19, 2025

Read more

Product Improvement Process: 10 Steps to Better Products

Every successful product you admire—whether a SaaS powerhouse or a niche mobile app—shares one habit: deliberate, repeatable improvement. Yet many teams still chase ideas haphazardly, packing backlogs...

August 18, 2025

Read more

14 Best Customer Insight Tools to Decode User Behavior

Choosing a customer insight tool can feel like guessing without data—without burning hours on demos and comparisons. Quick answer: a customer insight tool gathers, organizes, and analyzes behavioral o...

August 17, 2025

Read more

Top 15 Customer Retention Solutions to Reduce Churn in 2025

Churn rarely strikes without warning. Usage drops, tickets spike, a renewal reminder goes unanswered—each signal whispers that value feels out of reach. The fastest-growing companies heading into 2025...

August 16, 2025

Read more

9 Essential Product Development Process Steps Explained

Bringing a product from “wouldn’t it be cool if…” to “customers love it” isn’t luck—it’s the result of a repeatable product development process. In plain terms, this process is a series of stage-gated...

August 15, 2025

Read more

How to Get Customer Insights: 15 Proven Methods & Tools

Your product analytics may flag a 30 % drop-off on the onboarding screen, yet the spreadsheet stays silent on the story behind it. That missing context lives inside customer insights—the mix of qualit...

August 14, 2025

Read more

15 User Experience Best Practices to Elevate Your Product

Users decide in seconds whether an app feels effortless or frustrating. That snap judgment influences churn, trial conversions, and whether word-of-mouth works for or against you. The difference usual...

August 13, 2025

Read more

Product Metrics Software: What It Is and How to Track It

Product metrics software is any toolset that collects, stores, visualizes, and helps teams act on quantitative product data—so they can understand user behavior, business performance, and product qual...

August 12, 2025

Read more

Product Feedback Tool Guide: 15 Top SaaS Platforms for 2025

A product feedback tool is the control center where every feature request, bug report, and bright idea lands, gets organized, and flows straight into your roadmap. With competition fiercer than ever a...

August 11, 2025

Read more