Product-led teams live or die by how quickly they turn real user pain into shipped features. That’s impossible when feedback is scattered across emails and chat threads. The 13 feature request software tools below fix that bottleneck, giving you a single home for every idea, comment, or specific inquiry asking for new functionality—then turning that raw input into clear, prioritized work.
Before the ranked rundown, a quick reality check: spreadsheets and generic ticket queues crumble once feedback reaches triple digits.
For this guide, we compared each tool on seven factors—capture channels, deduplication smarts, voting, prioritization workflows, roadmap sharing, integrations, and pricing—to show which platform fits your stack.
Leading the pack is Koala Feedback, the all-in-one solution that spins up a branded portal and public roadmap in under ten minutes. Let’s see how it—and the 12 alternatives—can help you build what users actually want—without derailing your roadmap sprint cadence.
Koala Feedback is the “paste-a-snippet, go live” answer for teams that don’t have weeks to wire up a feedback system. Spin up a branded portal on your own domain, watch duplicate ideas merge automatically, and drag cards straight into the roadmap—all before the next stand-up. Everything runs in one tidy interface, so product managers can spend time shipping, not spreadsheet-wrestling.
Koala shines for SaaS startups through mid-market product orgs that need a tight, transparent feedback loop without adding process overhead.
A freemium Starter plan lets you create two boards with unlimited voters—enough to prove value fast. Upgrade to the Growth plan (from $49/month) for advanced automation, SSO, and priority support. Every tier comes with a no-credit-card 14-day trial, so you can invite real customers before spending a dime.
Canny is one of the most recognizable names in feature request software, popular with scale-ups that want a polished public board and enough backend controls to keep things organized as the user base grows.
Canny fits growth-stage SaaS companies that have thousands of active users and need to slice feedback by segment—e.g., free vs. enterprise—or weight votes by revenue so high-value accounts carry more influence.
A 14-day free trial is available. After that, pricing starts with the Starter plan at $79/month for two admin seats; additional admins are billed per seat, and advanced features unlock on the Growth tier.
Frill takes a “less clutter, more delight” approach to feature request software. Instead of a sprawling admin dashboard, you get a gorgeous, widget-based board that slots straight into your product and lets users post ideas without leaving the page. The result is higher submission rates and cleaner feedback for product managers who prize simplicity over endless knobs and dials.
Teams that want an on-brand widget to gather votes without redirecting users off-site or overwhelming them with options.
Free plan for up to 50 ideas; Pro tier starts at $25/month unlocking white-label, SSO, and unlimited ideas.
Savio positions itself as the bridge between customer-facing teams and product, funneling every snippet of feedback into a single, filterable inbox. Native integrations with Intercom, Zendesk, HubSpot, and even Gmail let reps tag requests on the fly; those entries then roll into a revenue-weighted prioritization matrix so PMs can see exactly which features will unlock the most ARR.
B2B SaaS companies where sales and CS hold the loudest customer insights and leadership wants data to justify the roadmap.
Starts at $39 per contributor/month with no free tier, so costs add up if many teammates need to tag feedback.
Sleekplan rolls feature voting, bug tracking, and customer sentiment into a widget that sits inside your web app. No need to juggle separate tools for NPS and idea collection; the unified timeline shows what users want and how they feel about releases.
Teams that want to marry qualitative requests with quantitative sentiment data without cluttering the UI.
Userback puts visual context front and center. Instead of plain text requests, users can mark up screenshots, record their screen, or drop console logs so product and design teams instantly see what they mean—no follow-up emails required.
Design-heavy SaaS or web apps where UI polish matters and bug reports need clear reproduction steps alongside new-feature suggestions.
Userback charges per project: Starter begins at $59/month for one project and unlimited reporters. All plans include a 14-day free trial.
Feature Upvote strips feedback management down to one clean, public board where customers post ideas and up-vote favorites—no complex dashboards or steep learning curve. If you want feature request software that “just works” and stays out of the way, this is it.
Best for small to mid-size companies that value frictionless submission over deep analytics or private backlog grooming.
Flat $79/month per board (discounted annually) with unlimited voters, admins, and integrations; 30-day free trial.
UserVoice has been around since the 2000s, which means most product managers have bumped into one of its forums at some point. Over the years the platform has evolved from a simple idea board into a heavyweight feedback hub with deep analytics and enterprise-grade security controls. If your organization fields thousands of tickets a week and needs granular permissions across multiple product lines, UserVoice is still a name worth shortlisting.
Enterprises or scale-ups with dedicated support desks, layered approval chains, and a need to audit exactly who can see or edit each piece of feedback.
No public tiers; plans are quote-only and typically start in the low five figures annually, which prices out many small or bootstrapped teams.
Productboard positions itself as a “product management system” rather than a single-purpose feature request tool. It funnels feedback into a structured product hierarchy, connects every idea to customer segments, and ties roadmap items to business objectives—handy when execs want to see how each card maps to revenue or OKRs.
Mid-to-large PM orgs that need a single source of truth covering discovery, prioritization, and delivery—especially when multiple product lines or squads are involved.
Maker-based plans start with a limited free tier; the “Pro” plan (from $20/maker/month) unlocks roadmaps, while advanced analytics and portfolio views sit behind the “Scale” tier.
Pendo already lives in thousands of SaaS apps for analytics; the Feedback add-on turns that data into roadmaps by layering voting and prioritization on top of real usage numbers. The result is a tight loop between what users say they want and how they actually behave.
Companies already paying for Pendo’s core analytics who want to fold qualitative voting into the same SDK and leverage usage-based demand scores when ranking backlog items.
Feedback is sold as an add-on to Pendo’s Growth or Enterprise licenses; there’s no standalone tier, so teams must request a bundle quote from sales.
Aha! Ideas is the feedback arm of the broader Aha! product suite, so it slots neatly into organizations that already use Aha! Roadmaps or Develop. The module pulls ideas from emails, web widgets, and spreadsheets, then uses NLP to uncover themes and volumes. Because it lives inside the same workspace as capacity planning and release management, PMs can move from “customer ask” to resourced feature in a couple of clicks—handy when execs want a traceable line from feedback to forecast.
Enterprises with multiple product lines, strict governance, and a need to connect feedback to portfolio-level planning without exporting data to yet another tool.
Starts around $39 per user/month (Ideas Advanced). No free plan, and SSO or advanced AI features raise the per-seat cost.
Trello isn’t purpose-built feature request software, yet its card-based UI and marketplace add-ons let scrappy teams spin up a public suggestion board in minutes—using a tool they probably already live in.
Create a public board, add the Card Voting Power-Up, and label columns for statuses like “Planned,” “In Progress,” and “Shipped.” Butler rules can auto-move cards when you change labels, and webhooks push updates to Slack or email.
Pick Trello if you’re an early-stage startup that tracks engineering tasks there already and wants zero additional logins or onboarding friction for your users.
Core Trello is free. The Voting Power-Up and unlimited automations require the Standard plan at about $5/user/month.
If your developers breathe Jira, it can be tempting to keep user feedback under the same roof. By combining Jira’s native “Suggestion” issue type with Marketplace add-ons, you can transform the tracker into a lightweight feature request portal that still feeds straight into sprints and epics.
You’ll pay the standard Jira Software fee (starting ~$8/user/month on Cloud) plus an add-on license—most voting plugins range from $5–$10 per user/month after a free trial.
Feature request software isn’t one-size-fits-all. The best choice hinges on three variables: how much feedback you receive, whether you want the transparency of public voting, and how tightly the tool must plug into the rest of your stack. A startup fielding a dozen suggestions a week can get by with Trello or Feature Upvote, while an enterprise juggling thousands of tickets will lean toward UserVoice, Productboard, or Aha! Ideas. Everyone else sits somewhere in the middle.
Instead of reading yet another comparison chart, pick two or three tools from the list and run live trials with real customers. You’ll quickly see which interface they gravitate toward and which workflow keeps your team in the zone. If you want the fastest proof of value, start with Koala Feedback’s 14-day free trial—paste the widget, invite users, and watch duplicates merge themselves before your next stand-up.
Ready to close the loop and build what customers actually want? Spin up a branded portal in minutes at Koala Feedback and experience just how painless modern feedback management can be.
Start today and have your feedback portal up and running in minutes.
